Leasing Agent

About This Role

This roving leasing agent position provides coverage and support to apartment communities on the west side of Portland. You will be the welcoming face for visitors, guide prospects through the leasing process, and ensure properties are well-maintained and residents are satisfied. You will work closely with Resident Managers and play a key role in maintaining high occupancy and resident satisfaction.

Responsibilities

• Welcome and inform prospective residents about communities
• Guide prospects through applications, rental agreements, and move-in processes
• Accurately enter data and generate reports using Yardi Voyager and Tenant Tech
• Resolve resident issues with professionalism and care
• Oversee office workflow, process move-in/move-out paperwork, and manage rent collection
• Conduct property inspections and coordinate maintenance as needed
• Support and motivate onsite staff, assist with hiring and training as requested
• Ensure compliance with Fair Housing Laws and Carla Properties' policies
• Maintain property appearance and safety standards
• Greet visitors and provide information about the community
• Explain rental policies and answer questions about the property and area
• Collect rent and other payments, deliver keys, and handle move-ins/outs
• Maintain office operations and perform data entry
• Complete weekly, monthly, quarterly, and annual reports
• Post notices
• Ensure apartments are "rent ready"
• Oversee the appearance of all property amenities and common areas
• Interact with residents in a professional, friendly manner
• Assist with hiring, training, and supervising staff as needed
• Support daily workflow and on-call emergency schedules
• Follow purchasing guidelines and manage stock control
• Adhere to safety protocols and perform light physical tasks as required

Requirements

• 3+ years of leasing experience (multifamily preferred)
• Excellent customer service and sales skills
• Proficiency with computers, MS Office, and ideally Yardi/Tenant Tech
• Stellar attention to detail and organizational skills
• Ability to work weekends and a flexible, roving schedule
• Professional, dependable, and confident communicator
• Ability to lift 25 lbs, climb stairs, and perform office/onsite duties

Important Details

• Schedule: Part-time, Friday-Sunday (Monday, Tuesday, Wednesday, Thursday off); Weekdays 9am

About the Company

Carla Properties, Ltd. is a locally-owned leader in multifamily property management, with over 2,100 units in the Portland Metro area and a 55+ year legacy. The company offers a supportive, growth-oriented environment, promotes from within, and provides robust training. Its team is passionate about delivering quality housing and exceptional service to residents.