Leasing Agent

About This Role

The Leasing Consultant supports the daily operations of a multifamily apartment community, focusing on leasing, resident relations, and administrative tasks. This role is a key contact for prospective and current residents, driving occupancy and delivering excellent customer service.

Responsibilities

• Assist the Community Manager with daily operations of the apartment community
• Answer incoming phone calls and respond to prospect and resident inquiries
• Perform general administrative duties and recordkeeping
• Support marketing efforts and leasing initiatives
• Maintain knowledge of apartment availability, unit condition, and rental pricing
• Conduct leasing activities, including greeting and assisting prospective residents, showing apartment homes and community amenities, assisting with applications and answering leasing-related questions
• Review applications for completeness and submit for screening
• Prepare leases and ensure proper execution
• Accept and record resident payments
• Perform move-in and move-out inspections and complete condition reports with residents
• Maintain cleanliness of the leasing office and common areas
• Communicate professionally and courteously with residents, prospects, vendors, and team members
• Maintain a clean, neat, and professional appearance at all times
• Ensure compliance with company policies, procedures, and fair housing regulations
• Perform additional duties as assigned by the Community Manager or Property Manager

Requirements

• Experience in leasing, customer service, sales, hospitality, or resident-facing roles preferred
• Strong communication, organizational, and customer service skills
• Ability to multitask and work in a fast-paced environment
• Basic computer skills and ability to learn property management software
• Reliable transportation, valid Washington State driver’s license, and active auto insurance
• Ability to work flexible hours, including occasional weekends

Nice to have:

• 2 years of Property Management experience

Benefits

• Paid Time Off (PTO)
• Employer-matched 401(k) plan (4%)
• Medical, Dental & Vision Benefits
• Performance-based bonus opportunities
• Company-wide events, recognition programs, and professional development opportunities
• Employee assistance program

Important Details

• Schedule: Full-Time, 40 hours a week

About the Company