About This Role
Leasing activities are at the core of this role, which involves fostering positive relationships with prospective and current tenants and ensuring smooth property operations. This position offers an excellent opportunity for individuals with strong customer service skills, administrative experience, and a background in property management or sales.
Responsibilities
- Greet and assist prospective tenants through in-person visits, phone calls, and virtual tours
- Manage leasing inquiries via various communication channels with professionalism and courtesy
- Utilize Yardi or similar property management software to track leads, lease agreements, and tenant information
- Conduct property showings and explain lease terms clearly to potential tenants
- Prepare lease documents, process applications, and coordinate move-in procedures
- Maintain accurate data entry and filing of tenant records and leasing documentation
- Follow up with prospects to convert inquiries into signed leases
- Assist with administrative tasks such as filing, data management, and maintaining the CMMS system
- Provide excellent customer service by addressing tenant questions or concerns promptly
- Collaborate with property management team to ensure compliance with policies and procedures
Requirements
- Proven experience in office administration, property management, or leasing preferred
- Strong knowledge of Yardi or similar property management software is highly desirable
- Excellent sales skills combined with exceptional customer service abilities
- Effective negotiation skills to close lease agreements successfully
- Proficient in data entry, filing, and maintaining organized records
- Familiarity with CMMS systems is a plus
- Outstanding phone etiquette and communication skills both in person and over the phone
- Prior experience in customer relationship management (CRM) is advantageous
- Ability to work independently as well as part of a team in a fast-paced environment
- Strong organizational skills with attention to detail