About the role
Job Description Role Summary: To support the Learning Services team in the effective delivery of overall coordination for sessions and Catalog Management across different Academies & Regions. The person will be responsible for taking care of end-to-end training coordination, basic reporting requirements, consultative support & campaign support along with acting as an ambassador and consultant of Learning Standards. Key Tasks: Publication, Modification & Deactivation of training in LMS System (My LearningLink) and enrolling users as required for all global catalog Monitor regular changes on the tool & process and update stakeholders and requestors about the changes Ensure meticulous testing of the courses for better Learner Experience Advocate and Ensure Global Governance of Catalog Standards Acting as a consultative business partner, facilitate, and liaise between requesters and stakeholders End to end PO and chargeback management Manage Flagship Programs & end to end Campaigns. Starting from nomination to tracking completion and reporting Maintenance of MLL Catalog & sanity Drive Process related Training Suggest, Drive, and Implement - Continuous Improvements Projects, Enhancements and Change requests Manage Global assignments for Campaigns and Drives Contribute towards UATs for LMS Release Feature and vendor integrations Ensure that KPIs and Metrics are met as per the standard definition Manage Communication - To contribute to Learning Services communications using a variety of mediums, mail, Intranet, meetings etc. Effective Enquiries Management and provide high quality customer service To keep up to date with current thinking on training practice and methods; e-learning development technology
Required Skills ['Communication Skills', 'Cornerstone', 'LMS', 'LMS Administration']
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