About This Role
This role focuses on ensuring the clarity and accuracy of online training materials covering customer service, business communication, and office software. The Learning Content Reviewer will check lessons, practice exercises, and assessments before publication, working with instructional designers and subject-matter reviewers to identify and resolve issues.
Responsibilities
- Receive a draft lesson and its review checklist
- Work through the material as a learner would, test instructions, and compare the answer key with exercises
- Record issues with enough detail for the author to reproduce them
- Check that revisions resolve original problems
- Review spelling, grammar, formatting, and links
- Check that screenshots match written instructions
- Identify questions with ambiguous wording or unsupported answers
- Compare AI-assisted drafts with approved reference materials
- Maintain review records and track requested changes
- Escalate subject-matter questions rather than guessing at the answer
Requirements
- At least one year of experience in quality assurance, training support, proofreading, technical documentation, or a related role
- Comfortable writing clear feedback
- Able to follow a review checklist
- Proficient in using spreadsheets and shared document tools
- Authorized to work in the United States
Nice to have:
- Experience with a learning management system
Benefits
- Company laptop
- Required software
- Paid onboarding
- Ten days of annual paid time off
- Company-observed paid holidays
Important Details
- Schedule: Monday through Friday, 8:30 a.m.–4:30 p.m. Eastern Time, including a paid 30-minute meal break each day, totaling 40 paid hours per week
- Work format: fully remote within Ohio, no travel or office attendance required
- Employment type: full-time employee position
Application Process
- Apply through Indeed with your resume
- Include a short example of how you identified an error or made instructions easier to understand
- Phone screening
- Video interview with the Content Quality Manager, discussing a brief sample lesson and your approach to reviewing it
About the Company
SkillCurrent develops online training materials covering customer service, business communication, and everyday office software.