Learning and Development Officer

About This Role

This role focuses on supporting human resources functions, including maintaining records, handling correspondence, and assisting employees and management with HR-related inquiries. It suits an individual who is organized, professional, and capable of maintaining confidentiality in a fast-paced environment.

Responsibilities

• Create and maintain filing systems
• Create and type office correspondence using a computer
• Distribute and route mail
• Order and track Human Resources office supplies and forms
• Answer phone calls and record messages
• Create new employee personnel files
• Assist walk-in candidates with application procedures
• Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities
• Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines
• Inform Human Resources management of issues related to employee relations within the division or property
• Maintain confidentiality and security of employee and property records, files, and information
• Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's)
• Follow all company policies and procedures
• Ensure uniform and personal appearance are clean and professional
• Maintain confidentiality of proprietary information
• Protect company assets
• Report accidents, injuries, and unsafe work conditions to manager
• Welcome and acknowledge all guests according to company standards
• Speak with others using clear and professional language
• Prepare and review written documents accurately and completely
• Answer telephones using appropriate etiquette
• Develop and maintain positive working relationships with others
• Support team to reach common goals
• Listen and respond appropriately to the concerns of other employees
• Ensure adherence to quality expectations and standards
• Enter and locate work-related information using computers and/or point of sale systems
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
• Perform other reasonable job duties as requested by Supervisors

Requirements

• High school diploma or G.E.D. equivalent
• At least 1 year of related work experience
• No supervisory experience
• No license or certification required

About the Company