Lead Technical Product Manager

Who you are

• 10+ years in technical product management, platform architecture, or systems engineering, security, and data sovereignty domains
• Have a deep understanding of real-time media networking, cryptographic key management , on-premises/hybrid cloud deployment models
• Demonstrate the ability to own a major product area end-to-end from strategy definition through execution and business impact measurement
• Have experience navigating complex, cross-cutting technical architectures that span multiple product surfaces and engineering teams
• Be familiar with regulated industries (financial services, government, healthcare, EDU) and their data residency, sovereignty, and compliance requirements
• Bring experience with enterprise sales motions involving hardware, proof-of-concept engagements, and multi-stakeholder procurement
• Possess a track record of managing high-revenue product portfolios with direct strategic customer engagement

What the job involves

• You will own and drive Zoom's Enterprise Infrastructure portfolio - covering data sovereignty, network resilience, and cryptographic key management for regulated customers in financial services, government, healthcare, and education
• You'll define strategy, shape the roadmap, and lead execution across three interconnected pillars at the intersection of AI, real-time media, and enterprise security
• This is a senior IC role requiring deep technical fluency, strong strategic judgment, and the ability to influence engineering, security, sales, and executive leadership without formal authority
• Our team builds enterprise admin & infrastructure solutions that power secure, reliable, and compliant collaboration experiences. We operate at the intersection of platform infrastructure and customer-facing product, partnering closely with engineering, GTM, and security to ship product that is both technically rigorous and commercially impactful
• Defining and executing a multi-quarter product architecture and roadmap, balancing customer-driven requirements with platform scalability and business impact
• Translating deep technical complexity into clear strategic narratives for executive audiences
• Partnering with Engineering, Security, Sales, and Customer Success to drive alignment and delivery. This portfolio touches every major Zoom product surface - you must be effective at influencing across organizational boundaries
• Partnering with enterprise customers and industry partners to identify requirements and shape product direction
• Driving product launches, adoption, and measurable business outcomes using customer and market insights

The application process

• End Date: August 17, 2026

Benefits

• Work from home opportunities
• Retirement benefits
• My-Time-Off (MTO), an extended vacation policy
• Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
• Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
• Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
• Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
• Employer Matching of Charitable contributions up to $500 USD equivalent/year
• Annual Zoom Store Allowance
• Business Travel Accident Insurance