About the role
Duties
The position description number for this position is 6C0750. A summary of the major duties are listed below. You may also view the full position description on the Agency intranet at the following link: PD Search
This is an advanced developmental position leading to the full performance level of GS-12. Closer supervision and technical guidance and/or on-the-job training are provided. Duties are gradually broadened so the incumbent is eventually performing all of the duties of the full performance level, position description number 60750.
At the full performance level, the Management Support Specialist serves as a leader of Claims Specialists and other employees in area field offices (FOs) and in addition, provides administrative support in one or more of the following specializations: fraud and abuse detection, systems support and liaison, and administrative management..
Qualifications
GS-12: Fifty-two weeks of specialized experience at least equivalent to the GS-11 grade level. Such experience must have involved the development, examination, investigation, adjudication, or authorization of claims for retirement, survivors insurance, disability insurance, pension programs, health insurance, income maintenance, or related programs; or administration or other experience in the analysis, development, or review of a retirement or survivors insurance, disability insurance, health insurance, income maintenance and pension, or related programs; or experience that provided a broad knowledge of the function or subject area of the position to be filled. This experience must demonstrate ability to deal courteously and effectively with the public, to exercise tact, ingenuity and resourcefulness in the development of facts and information, and to work well with others.
Qualification requirements must be met by the closing date of this announcement.
GS:12: Applicants for promotion must have 52 weeks at GS-11.
Time in grade requirement must be met by the closing date of this announcement.
Education
GS-12: Substitution of education for specialized experience is not applicable at the GS-12 grade level.
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