About the role
Job Description
Must Have:
- Current Telecom Project (Highly Preferred Experience)
- PMP Managed $5+ million project
- DOCSIS, Wi-Fi, PON, LTE/5G
- Advanced Agile, Scrum, and/or SAFe environments
- Cloud platforms, DevOps, APIs, SDN/NFV
Our Client, a multinational telecommunications technology company has an urgent and immediate need for a Program Manager to drive complex, cross-functional technology programs that enable business growth, operational excellence, and customer experience improvements. This role owns end-to-end program outcomes across software delivery, network technologies (DOCSIS, Wi-Fi, 5G), and/or technology-enabled business operations.
Key Responsibilities:
Portfolio Leadership:
- Own a major program comprising multiple initiatives and technical & operational delivery teams
- Empowered to recommend sequencing, re-prioritization, or de-scoping of initiatives based on delivery performance, financial health, and value realization, in partnership with Product, Architecture and Finance
- Translate business strategy into integrated technology roadmaps and execution plans
- Manage sequencing, dependencies, and tradeoffs across initiatives to optimize value delivery
- Track and drive benefits realization, outcomes, and adoption metrics
Program Execution & Agile Delivery:
- Lead end-to-end program lifecycle from intake and funding through delivery and stabilization
- Oversee the alignment of multiple Agile teams using Scrum, SAFe, or hybrid delivery models
- Ensure consistent delivery quality, cadence, and transparency across teams
- Proactively manage risks, dependencies, and cross-team impediments
- Measure and report on delivery health and remediation plans throughout the lifecycle of the program
Financial & Investment Management:
- Own program-level financials including budget, forecast, and milestone-based funding
- Partner with Finance and leadership to support investment decisions and re-prioritization
- Monitor financial health, delivery performance, and ROI throughout the program lifecycle
Technical & Domain Leadership:
- Serve as a trusted technology partner with deep understanding of assigned domains (e.g., software platforms, APIs, cloud, DOCSIS, Wi-Fi, mobile/5G)
- Collaborate with Architecture and Engineering to ensure solutions are scalable, secure, and aligned to enterprise standards
- Balance technical constraints with business priorities
Stakeholder & Executive Engagement
- Act as the primary point of accountability for program status, outcomes, and risks
- Effectively use storytelling to articulate program prioritization, business impact, and initiate change management
- Prepare and deliver executive-level communications, including roadmap updates and investment insights
- Facilitate decision-making forums and governance reviews
Team & Capability Leadership:
- Mentor and coach Project Managers and Coordinators
- Promote Agile, outcome-driven delivery practices
- Drive continuous improvement in program governance, delivery efficiency, and operating models
Required Skills:
- Bachelor’s degree in Computer Science, Engineering, or related field (Master’s degree or MBA preferred)
- 8+ years in technology delivery, engineering, or program management
- 3+ years leading large, complex programs or value streams
- PMP certification - highly preferred
- Experience in telecommunications, broadband, cable, or mobile technologies strongly preferred
Technical & Domain Knowledge:
- Software delivery and/or network technologies (DOCSIS, Wi-Fi, PON, LTE/5G)
- Cloud platforms, DevOps, APIs, SDN/NFV
- Strong systems thinking across platforms and products
Delivery & Financial Acumen:
- Advanced experience in Agile, Scrum, and/or SAFe environments
- Demonstrated experience owning multi-initiative program budgets including proven ability to manage budgets, forecasts, milestones, and investment tradeoffs
- Experience supporting or leading: investment prioritization; tradeoff decisions across initiatives; reallocation of funding based on performance
- Experience presenting financial narratives to executives
- Comfortable operating in matrixed, fast-changing environments
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