About the role
Job Title: Lead Oracle Integration Cloud (OIC)
Location: Multiple client locations in the USA (Hybrid onsite)
Employment type: Contract
Job description:
Essential Skills & Qualifications:
• OIC Expertise: Deep hands-on experience with Oracle Integration Cloud (OIC Gen 2/Gen 3), PaaS components, Visual Builder.
• Fusion Knowledge: Strong understanding of Oracle Fusion Cloud (ERP, HCM, SCM) data models and APIs.
• Technical Proficiency: Expertise in REST/SOAP, JSON, XML, Java, PL/SQL, and OCI services (API Gateway, Vault).
• Support Experience: Proven ability in L1/L2/L3 support and managing complex technical issues.
• Problem-Solving: Strong analytical skills to decipher logs and traces for root cause analysis.
• Excellent communication, problem-solving, and leadership skills
Key Responsibilities:
• Troubleshooting: Resolve complex production issues, perform root cause analysis, and maintain documentation.
• Integration Support: Troubleshoot and resolve critical incidents in OIC, APIs, file transfers, and data flows.
• Technical Leadership: Provide expert guidance, conduct code reviews, and mentor junior developers on OIC, Fusion, and OCI best practices.
• Design & Development: Develop and maintain complex integrations, ensuring scalability, security, and performance.
• Client & Stakeholder Collaboration: Engage with business analysts and stakeholders to understand requirements and communicate solutions.
• Patch & Release Management: Analyze quarterly updates, perform pre-testing, and coordinate regression/UAT testing.
• Documentation: Maintain support documentation, FAQs, and knowledge base articles.
• Service Request Management: Log and manage Service Requests (SRs) with Oracle Support.
• Performance Tuning: Perform system tuning and troubleshooting for optimal performance.
Nice to Have Skills:
• OIC certifications
• Oracle Fusion certifications
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