About the role
Lead Human Services Coordinator – Day Programs & IDD Services
Location: Portland, Texas, USA
Industry: Social Services / Disability Support Services
Employment Type: Full-time
Work Arrangement: On-site
About the Role
An established organisation supporting individuals with intellectual and developmental disabilities is seeking a Lead Human Services Coordinator to oversee the daily operations of day habilitation services.
The role combines program coordination, staff supervision, scheduling, transportation, direct participant support and service documentation .
Key Responsibilities
- Coordinate daily scheduling, staff coverage and transportation/van routes.
- Supervise staff supporting individuals with intellectual and developmental disabilities.
- Provide direct support and assistance with daily living and skill-development activities, including money management, cooking, nutrition, safety and social skills.
- Participate in interdisciplinary team activities and support individual service needs.
- Coordinate community activities and provide periodic assistance with medical appointments.
- Maintain accurate progress notes, daily service logs and Medicaid billing documentation .
- Support Medicaid waiver programme requirements.
- Purchase and manage programme supplies.
- Monitor centre vehicles and coordinate required maintenance.
- Maintain accurate programme records and documentation.
- Identify and resolve operational issues and escalate concerns when required.
- Work closely with the Day Services Coordinator and other internal teams.
Requirements
- High school diploma/GED plus 3+ years of relevant experience , or equivalent education and experience.
- Experience supporting individuals with intellectual and developmental disabilities.
- Previous supervisory experience.
- Ability to work independently with minimal supervision.
- Strong organisation, communication and time-management skills.
- Strong computer and documentation skills.
- Typing speed of at least 30 WPM.
- Current Texas Class C driver's licence , good driving record and required auto insurance.
- Stable employment history and demonstrated reliability.
Preferred
- Experience with Medicaid waiver programmes .
- Experience in day habilitation or community-based disability services.
- Experience with Medicaid billing and service documentation.
Key Skills
Human Services | IDD Services | Intellectual & Developmental Disabilities | Day Habilitation | Disability Support | Program Coordination | Staff Supervision | Staff Scheduling | Transportation Coordination | Medicaid | Medicaid Waiver | Direct Support | Community Support | Service Documentation | Progress Notes | Program Administration | Life Skills | Interdisciplinary Teams
Benefits
- Health, dental and vision insurance.
- Life and disability insurance.
- 401(k) with matching.
- Paid time off.
- Employee assistance programme.
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