Lead Field Service Technician

About This Role

Leading a team of technicians, you will provide advanced technical support and service for HVAC control systems and building automation systems (BAS). This role is crucial for ensuring optimal performance and reliability of the company's systems and delivering exceptional service to customers. You will report to the Service Manager and work remotely from the Herndon, VA location.

Responsibilities

• Lead onsite installation, commissioning, and service of Honeywell Building Automation Systems (BAS), including DDC controllers, HVAC equipment, and networked control devices
• Serve as the technical lead on projects, providing direction and mentorship to junior technicians and subcontractors to ensure quality and timely execution
• Perform advanced troubleshooting and diagnostics of HVAC controls systems, including VAVs, AHUs, chillers, boilers, sensors, actuators, and communication networks (BACnet, Modbus, LonWorks)
• Program, configure, and commission Honeywell platforms such as Spyder, CIPer, WEBs, EBI, Comfort Point and Comfort Point Open and Niagara-based systems
• Interpret control drawings, wiring schematics, and sequences of operation to validate system functionality and ensure proper integration
• Coordinate directly with supervisors, project managers, engineers, customers, and other trades to resolve technical issues and maintain project schedules
• Identify system optimization opportunities to improve energy efficiency, reliability, and overall building performance
• Ensure accurate documentation, redlines, service reports, and as-built drawings are completed and submitted in accordance with Honeywell standards
• Maintain strict adherence to Honeywell safety protocols, quality processes, and customer site compliance requirements

Requirements

• 3 years or more of experience in HVAC controls and building automation systems
• 3 years or more of experience with strong technical knowledge of HVAC systems, controls, and BAS technologies
• Proficiency in troubleshooting and diagnosing complex HVAC control issues
• 3 years or more of experience with programming and configuring HVAC control systems, including DDC controllers and software
• Must be able to successfully complete a pre-employment drug screening and background check, in accordance with company policy and applicable laws
• Must be a US citizen
• Must be able to complete a DOD secret clearance

Nice to have:

• Associate's or Bachelor's Degree in Engineering, HVAC Technology, or a related field
• Niagara (Niagara 4) Certification preferred or willing to get certification
• Advanced knowledge of Honeywell BAS platforms (Spyder, CIPer, WEBs, EBI)
• Strong troubleshooting skills across HVAC controls, DDC systems, and open protocols (BACnet, Modbus, LonWorks)