About the role
Category
Leadership
Job Family
Healthcare Administration
Department
Admin Network
Schedule
Full-time
Facility
Shadeland Station
Shift
Day Job
Hours
Monday - Friday 8:00am - 5:00pm with flexibility needed to accommodate business needs
Join Community
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.
Make a Difference
The Administrative Services Lead serves as the operational leader of Community Health Network's Administrative Services function while maintaining direct executive support responsibilities for an assigned executive leader or operational area. This role provides day-to-day leadership, workforce coordination, coaching, quality oversight, and operational guidance to Administrative Support Partners while ensuring alignment with the strategic vision established by the Manager, Executive Operations and Administrative Services. The Administrative Services Lead promotes administrative excellence, drives continuous improvement, and serves as a role model for executive-level administrative support across the organization.
Exceptional Skills and Qualifications
- High School Diploma or GED required; Bachelor's degree in Business Administration, Healthcare Administration, Human Resources, Organizational Leadership, or a related field preferred.
- Certified Administrative Professional (CAP) credential preferred
- 5+ years of experience managing complex calendars, meetings, communications, and confidential information required.
- 2+ years of experience in a lead, mentoring, project coordination, or informal leadership role preferred.
- Lead daily Administrative Services operations, ensuring high-quality service delivery, operational efficiency, and compliance with organizational standards.
- Provide coaching, mentoring, onboarding, and performance management support to Administrative Support Partners while fostering engagement and professional growth.
- Coordinate staffing, workload distribution, scheduling, and service coverage to ensure uninterrupted administrative support and meet evolving business needs.
- Partner directly with executive leaders to manage complex administrative responsibilities while modeling professionalism, confidentiality, responsiveness, and exceptional service.
- Drive process improvement, quality assurance, and workforce initiatives through collaboration with leaders and stakeholders to enhance operational effectiveness and administrative excellence.
Why Community?
At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.
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