Laboratory Data Analyst

About This Role

This role involves providing comprehensive clinical lab data expertise as part of a team to develop and maintain Laboratory Data Management (LDM) tasks for studies awarded to IQVIA Laboratories. It focuses on meeting external client data reporting needs and may involve supporting the development of new systems and processes related to electronic data transfer or the configuration of business rules and master data in study and laboratory information systems. The role suits a data analyst with a customer-focused perspective and an aptitude for change.

Responsibilities

• Take up independently or provide inputs for Python programming activities pertaining to ongoing study requirements or any other adhoc projects in the department
• Create and/or review all appropriate data management documents
• Understand and comply with core standard operating procedures and working instructions
• Develop and maintain good communications and working relationships with the LDM team
• Serve as back-up for other Data Team Leads
• Interact with internal and external team members to negotiate timelines and responsibilities
• Train and mentor junior staff in DM expertise
• Ensure service and quality meet agreed upon timelines and deliverables in data transmission agreements
• Ensure quality checks performed on data files before transmission and obtain peer-review where required
• Review own work for accuracy and completeness
• Record all evidence of the data transmission process from data file definition to closure of study
• Ensure that all specification and design documentation are filed and stored according to company policy
• Ensure internal and external customer queries are timely addressed and resolved effectively
• Employ multiple communication styles and skills to effectively broker audience-specific (peers, senior team members, internal/external customers) business and interpersonal relationships that lead to positive outcomes and successful business results
• Perform other duties as directed by the functional manager

Requirements

• Bachelor's Degree in Life Science or Computer Science
• Good customer-focus perspective with skill to guide customer communications and customer management
• Good attention to detail to anticipate, address and/or escalate issues, with aptitude to embrace and be a conduit for change
• Good project and task management capabilities and ability to manage multiple projects and tasks simultaneously
• Effective problem-solving skills as well as ability to proactively identify process improvements which reduce operational costs and maintain quality
• Quality conscious with high degree of ethics and integrity carrying out duties in accordance with laws, regulatory standards, and company policies and procedures