About This Role
The Laboratory Assistant supports Laboratory Technicians by performing various tasks, primarily focusing on the accurate and timely accessioning, labeling, and processing of specimens. This role requires an individual who can multitask efficiently and handle most clerical duties within the laboratory.
Responsibilities
- Order required testing, label, and process specimens accurately and in a timely fashion
- Exercise independent judgment in dealing with procedural and technical problems
- Dispose of hazardous chemical waste per regulatory guidelines
- Comply with all State, Federal, and professional regulations, as well as company and departmental rules, policies, and procedural manuals
- Adhere to CAP (College of American Pathologists), CLIA (Clinical Laboratory Improvement Amendments), State Regulations, HIPAA (Health Insurance Portability and Accountability), Safety, and OSHA (Occupational Safety and Health Administration) Regulations
- Participate in educational activities
- Maintain patient confidentiality
- Act as a team player: collaborate, communicate clearly, and cooperate with team members with a focus on mission and goals
- Enhance communications by consistently displaying excellent customer service skills in behavior and attitude
- Perform other position-related duties as assigned
- Adhere to high standards of ethical conduct and comply with and assist in complying with all applicable laws and regulations, including following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with HIPAA; immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and timely completion of Annual Compliance Training
Requirements
- High School Diploma or equivalent required
- Knowledge of medical terminology to communicate with laboratory staff
- Knowledge in healthcare systems operations such as EMR
- Skill in using computer programs and applications including Microsoft Office
- Ability to listen, read, understand, and follow oral and written instruction
- Excellent verbal and written communication skills
- Ability to establish and maintain positive relationships with team members, physicians, vendors, clients, and external agencies
- Ability to accession specimens
- Ability to work independently and manage deadlines
- Customer-oriented with the ability to remain calm in difficult situations
- Deliver exceptional patient service throughout all interactions
- Strong analytical and problem-solving skills
