About the role
Key Responsibilities
- Monitor production applications and system alerts.
- Log and manage incidents using ServiceNow.
- Perform initial troubleshooting and impact analysis.
- Monitor batch jobs using Control-M / AutoSys.
- Perform SQL queries for data validation.
- Follow Incident Management, SLA, and escalation procedures.
- Coordinate with L2/L3, Development, Database, and Infrastructure teams.
- Maintain incident documentation and knowledge articles.
- Provide support in a 24/7 rotational shift environment.
Candidate Profile
- Strong troubleshooting and analytical skills.
- Good verbal and written communication.
- Ability to work in a high-volume production support environment.
- Willingness to work in 24/7 rotational shifts.
- Immediate Joiners / Short Notice Candidates preferred.
Interested candidates can share their updated resume at:
koushika.nadigatla@conduent.com
Millions of jobs, with real people getting hired every day
20,000+
New jobs added daily7,000,000+
Verified job listings500,000+
Tailored applications submittedFAQ
Questions, answered
Click "Apply with JobAssist" – we tailor your resume and application to this role and submit it for your approval.
Yes. This role at Conduent was screened before publishing – we confirmed the employer before listing it.
The employer didn't disclose a salary range for this listing. JobAssist shows pay whenever it's available.
This position can be done from anywhere, with no in-office requirement.
Yes – every application is tailored from your profile and this job's requirements, and you can review and edit before it's sent.