Key Account Manager - Government Business

About This Role

This role involves acquiring and servicing government clients in various public sector entities, aiming to achieve monthly and annual targets for CASA and cross-sold products. The position suits a professional with strong banking knowledge and existing relationships within the government sector, who will act as a primary point of contact for clients in their assigned territory.

Responsibilities

• Acquire and service government clients in the field of Municipal Corporations, State Governments, Govt. PF Trusts, Embassies, Gram Panchayats, Govt. Boards & Development Authorities, Defence, Autonomous Bodies etc.
• Add incremental CASA and cross-sell products and services like Term Deposits, Loans, CMS, Fees Collection, Mobile/Digital solutions, etc.
• Achieve monthly and annual targets.
• Develop and maintain client relationships.
• Act as a major point of contact for clients in assigned territory.
• Identify new business opportunities and potential clients.
• Provide excellent customer service and ensure client satisfaction.
• Visit clients regularly in the assigned territories, organize and attend client meetings, and product presentations.
• Maintain accurate records of client interactions and drive respective sales performance.
• Work closely with the Branch Banking for ensuring efficient service to clients.

Requirements

• Relevant work experience of 7-8 years and above
• Must be handling a sizable GB CASA book in the existing bank
• Very strong Banking knowledge
• Well versed with the products, processes and systems of the bank
• Knowledge of PFMS/SNA/CNA accounts
• Knowledge of state and central government schemes
• Good network with state government officials
• Thorough knowledge on CMS products
• Accuracy and analytical ability on MIS
• Eye for details, meticulous
• MBA/Post graduate preferred

Important Details

• Department: Retail Liabilities - Government Business
• Reporting Relationship: Circle Manager - Government Business