About the role
We're hiring on behalf of a Haystack partner!
The Role
• Serve as the primary IT contact for employees across all company locations and operational sites, addressing a wide range of IT needs.
• Support the implementation of new IT technologies, participating in or overseeing project rollouts.
• Manage and resolve IT incidents, change requests, and service requests via email, ticketing system, phone, and in-person support.
• Facilitate the IT aspects of employee onboarding and offboarding processes.
• Administer and further develop the Microsoft 365 environment.
• Analyze and troubleshoot hardware, software, and network issues.
What You'll Need
• Completed vocational training as an IT specialist for system integration, or a degree in (business) informatics, or a comparable qualification.
• Practical experience as a System Administrator or Helpdesk Agent is ideal.
• Proficiency in the Microsoft environment.
• Very good German language skills and good English language skills for handling inquiries.
• Experience and knowledge of Mobile Device Management solutions like Microsoft Intune is a plus.
• Independent work style, strong communication skills, and a pronounced service mentality.
What's On Offer
• Competitive salary
• 30 days of annual leave.
• Opportunities for individual training and professional development.
• Benefits including subsidized public transport tickets and a sports membership.
Apply via Haystack today!
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