About This Role
This sommelier role involves overseeing wine service in either the Lounge or Clubroom, ensuring high standards and a smooth operation. It suits an enthusiastic and knowledgeable individual with a passion for wine and excellent communication skills.
Responsibilities
- Oversee the opening and closing procedures and mise en place of either the Lounge or Clubroom operations
- Ensure that the junior and senior team follow the correct orders of service
- Assist where needed and give instructions on how to perform better or faster
- Attend mandatory meetings when the Head Sommelier is not present
- Attend all service briefings when on duty
- Make the plan for each service and assign the sommeliers on duty to their respective roles and stations
- Ensure everyone follows our standards of service
- Ensure a smooth operation on the floor you are responsible for and provide guests with an excellent experience
- Oversee the floor and all tables currently in service to assist where necessary
- Communicate effectively with all other managers on shift to ensure each table's experience is at its best
- Deal with any mistakes or complaints about wine service quickly and efficiently
- Manage and oversee club events, whether member or private
- Assist the Head Chef and Head of Events with pairings
Requirements
- Knowledgeable and enthusiastic about the company and its offerings
- High level of communication skill
- Approachable nature
- Consistent care taken with the appearance of themselves and their team
- Keen and consistent effort in improving one
- Attention to detail
- High level of commitment and dedication
- Ability to work with all departments
- Passionate about wine
- Ability to build strong relationships with both members and staff
- Willingness to learn and work on weaknesses
