About the role
Jira Product Lead / Atlassian Platform Owner
Role Summary
We are seeking an experienced Jira Product Lead / Atlassian Platform Owner to drive the strategic direction, governance, enhancement, and adoption of the Atlassian ecosystem, primarily Jira Cloud and Confluence. This is a highly consultative and hands-on role requiring a blend of technical expertise, solution design capability, and stakeholder management skills.
Note: This is not a BAU or operational support role. The selected candidate will be expected to act as a product owner for the Jira platform, influencing decisions, designing solutions, and leading platform modernization initiatives.
Experience Requirements
Mandatory Experience
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Minimum 5 years of hands-on experience working with Atlassian products.
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Strong and proven experience with:
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Jira Cloud (Mandatory)
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Confluence
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Candidates with 6-8 years of total professional experience are acceptable, provided they have at least 5 years of dedicated Atlassian experience.
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Atlassian experience must be core and hands-on, not merely exposure as part of broader IT responsibilities.
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Experience with Jira Cloud is required.
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Candidates with experience limited to Jira Server or Jira Data Center without Jira Cloud exposure will not be considered.
Key Responsibilities
Platform Ownership & Leadership
- Act as the functional and technical owner of the Jira platform.
- Partner with business and technology stakeholders to understand requirements and define platform strategy.
- Drive platform governance, standardization, and best practices.
- Lead solution design discussions and architecture decisions.
- Identify opportunities for process improvements and platform enhancements.
- Independently propose and implement innovative solutions to business challenges.
Stakeholder Management
- Gather and analyze business requirements from multiple stakeholder groups.
- Translate business needs into scalable Jira and Confluence solutions.
- Provide recommendations on platform capabilities, roadmap, and optimization opportunities.
- Influence decision-making through expertise and strategic guidance.
Technical Skills & Expertise
Atlassian Administration
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Advanced administration experience in:
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Jira Cloud
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Confluence
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Configuration and management of:
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Workflows
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Schemes
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Permissions
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Automation rules
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Custom fields
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Dashboards and reporting
Solution Design & Integration
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Proven experience designing and implementing solutions beyond standard out-of-the-box Jira capabilities.
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Hands-on experience integrating Jira and Confluence with enterprise applications and third-party systems.
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Experience working with integrations involving:
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Snowflake
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Linux-based systems
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Enterprise business applications
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Other external platforms and services
Migration Experience
- Experience planning and executing Atlassian migration projects.
- Understanding of migration best practices, data transformation, and platform consolidation initiatives.
Development & Automation
Required
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Hands-on scripting experience in one or more of the following:
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Python
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Shell Scripting
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Other relevant scripting languages
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Ability to develop custom automations and technical solutions to enhance platform capabilities.
Preferred
- Experience with DevOps tools and processes.
- Experience building advanced integrations, custom workflows, or automation frameworks within the Atlassian ecosystem.
Not Required
- AI/ML development experience is not required.
Ideal Candidate Profile
The ideal candidate will:
- Have deep expertise in Jira Cloud administration and platform ownership.
- Be capable of balancing technical implementation with business stakeholder engagement.
- Demonstrate strong solution architecture and problem-solving skills.
- Have experience driving enterprise-scale Atlassian initiatives and platform standardization.
- Be comfortable leading discussions, influencing stakeholders, and making strategic platform decisions.
Must-Have Skills
Jira Cloud Administration
Confluence Administration
Atlassian Solution Design
Stakeholder Management
Requirements Gathering
Platform Governance & Standardization
Integrations & Migration Experience
Python/Shell Scripting
Custom Automation Development
Nice-to-Have Skills
DevOps Exposure
Advanced Enterprise Integrations
Atlassian Marketplace Apps Administration
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