About the role
Job Summary
Join our dynamic team as a Jersey Mikes Weekend Shift Lead and take charge of delivering exceptional customer service while overseeing daily restaurant operations during weekend shifts. This energetic leadership role is perfect for motivated individuals passionate about food, hospitality, and team management. As a Shift Lead, you will ensure smooth kitchen and front-of-house functions, uphold food safety standards, and motivate staff to provide an outstanding dining experience. Your leadership will directly impact customer satisfaction, operational efficiency, and team success.
Responsibilities
- Supervise and coordinate all aspects of restaurant operations during weekend shifts, including food preparation, service, and cleanliness.
- Lead and motivate team members by providing training, guidance, and support to ensure high performance and excellent customer service.
- Manage food handling procedures, ensuring compliance with safety standards and proper food safety management practices.
- Oversee POS systems such as Aloha POS and Micros POS for accurate order processing, cash handling, and transaction management.
- Control inventory levels by monitoring stock, conducting regular inventory checks, and assisting with food management to minimize waste.
- Ensure adherence to food safety regulations and maintain a clean, organized kitchen environment aligned with health standards.
- Handle customer inquiries or complaints promptly to guarantee a positive dining experience.
- Assist in managing shift schedules, supervising staff training sessions, and supporting team development initiatives.
Skills
- Proven experience in quick service or fast food restaurant environments with strong knowledge of food preparation, cooking, and serving techniques.
- Familiarity with POS systems such as Aloha POS and Micros POS for efficient transaction processing.
- Demonstrated leadership skills in supervising teams within hospitality or restaurant settings.
- Strong understanding of inventory control, food safety management, and food handling procedures.
- Excellent communication skills for managerial tasks including interviewing, staff training, and managerial communication.
- Ability to perform basic math accurately for cash handling, order accuracy, and profit analysis.
- Experience in managing hospitality teams with a focus on customer service excellence in casual dining or similar environments.
- Knowledge of restaurant management principles including shift management, budgeting, and profit & loss analysis.
Join us as a Jersey Mikes Weekend Shift Lead to inspire your team while creating memorable experiences for our guests! We’re committed to fostering growth through leadership development and providing a vibrant work environment where your skills can shine.
Pay: $15.00 per hour
Expected hours: 18.0 per week
Work Location: In person
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