About This Role
This full-time role involves developing software using Java Spring Boot and Guidewire technologies. The position focuses on site reliability engineering principles, aiming to automate tasks, manage incidents, and ensure system stability. It suits a developer with strong object-oriented programming skills and a collaborative mindset.
Responsibilities
- Write code and build tools to automate repetitive manual tasks, aiming to spend roughly 50% of time on software and engineering projects
- Act as first-line responder for critical emergencies, handle on-call rotations, troubleshoot failures, and restore service
- Define Service Level Objectives (SLOs) and Service Level Agreements (SLAs), managing error budgets to balance release speed with system stability
- Set up logging, metrics, and alerting systems (using tools like Prometheus, Grafana, or PagerDuty) to detect problems before they impact users
- Conduct root cause analysis (postmortems) to ensure failures do not repeat
- Analyze traffic and usage patterns to forecast future infrastructure and hardware needs
- Work alongside software developers to design resilient architectures and make applications more reliable by design
Requirements
- Demonstrated experience developing software in Java or a comparable object-oriented language
- Working knowledge of REST APIs, HTTP methods, JSON, and common API design principles
- Familiarity with Spring Boot or another modern backend framework
- Experience writing automated unit tests and debugging application failures
- Familiarity with Git and pull-request-based development
- Ability to read technical documentation, investigate unfamiliar code, and explain findings clearly
- Strong written and verbal communication skills
- Willingness to work collaboratively with developers, testers, analysts, and stakeholders
Nice to have:
- Guidewire and commercial insurance: Guidewire PolicyCenter, Gosu, Guidewire Cloud APIs, commercial property and casualty insurance, underwriting, policy administration, or workflow automation
- API design, integration, and security: OpenAPI/Swagger, JSON Schema, Apigee or another API gateway, API Developer Portal, OAuth 2.0, JWT, mTLS, or certificate-based security
- Event and data integration: Kafka, Schema Registry, event-driven architecture, asynchronous processing, PostgreSQL, Liquibase, or database migration tooling
- Cloud delivery and engineering platforms: GitHub Actions, Harness, AWS, Kubernetes, HashiCorp Vault, infrastructure as code, or comparable CI/CD and cloud technologies
- Automated testing and partner integration: Postman, JUnit, Mockito, Playwright, or experience integrating multiple systems and external partners
