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This IT support technician role involves providing close-proximity support to users within an IT team, acting as their primary contact. You will assist them daily with their IT needs and resolve incidents.
HELPLINE is a French digital services company (ESN) that has been supporting IT and business departments since 1994 in their transformation projects around new digital uses and tools. The company shows steady growth (€207 million in 2022) thanks to 3,600 specialists operating in 6 countries in France and internationally (Germany, Belgium, Italy, Romania, Tunisia) with 16 offices.
Our services include: user assistance and support, application support, business functional assistance, infrastructure management, IT asset logistics and lifecycle management, and solutions for an enhanced digital workplace.
In a logic of sustainable partnership with its clients, HELPLINE industrializes its production using proven processes and useful (or relevant) innovations, while maintaining the quality of human relations at the heart of its systems.
With 16 locations in Europe, HELPLINE has over 3600 employees serving more than 200 clients.
Headquarters
Le Havre, Normandy, France
Open jobs
175
Website
helpline.fr