About This Role
This entry-level IT support role is a great opportunity for someone new to IT to start their career. The position focuses on simple data entry and document creation, with dedicated support to help define future career goals. The company, Exceed Career, acts as a "prep school for professionals," having helped many employees transition from no experience to skilled IT engineers.
Responsibilities
- Enter information into specified fields
- Support the creation of project progress reports
- Respond to user inquiries via phone and email
- Record PC trouble situations
Requirements
- Business-level Japanese required (N1 equivalent)
- Able to communicate cheerfully
Nice to have:
- Experience creating documents
- Enjoys supporting others
- Wants to acquire IT skills at their own pace
Benefits
- Annual holidays 129 days
- Fully two-day weekend system
- Housing allowance (up to 50,000 yen per month)
- Sports gym (JOYFIT) usage discount (5,000 yen per month)
- Amor pet (Amol Pet) membership fee free
- Partner nurseries available (Nagoya City, Anjo City)
- Company trips (Okinawa, Karuizawa, Ishigaki Island, Yamanashi, Guam, etc., with regulations)
- Company events (year-end party, bowling, BBQ, bingo tournament, family participation allowed, with regulations)
- Social insurance (employment, worker's accident compensation, health, employee pension)
- Semi-annual allowance (bonus) twice a year, performance-linked (last year's average: 2 months' worth)
- iPhone/iPad loan (depending on assignment)
- Marriage and childbirth祝い金
- Business accident insurance (mental health care by specialists, available 24 hours a day, 365 days a year)
- Training system (AI training, Web seminars, IT training, SNS training, language training available)
- Side job system
- Remote work possible (depending on assignment)
- Job rotation system
- Partner Pilates studio discount
- High-concentration hydrogen inhalation salon discount
- Personal training (with trainer guidance) discount
- Moving support system (initial costs covered by the company, with regulations)
- Partner hair removal salon discount
- Commuting allowance (fully paid)
- Overtime allowance (fully paid)
- Position allowance (30,000 to 200,000 yen per month)
- Special allowance (5,000 to 110,000 yen per month)
- Qualification allowance (3,000 to 100,000 yen per month, with regulations)
