About This Role
This IT support role is designed for individuals with no prior experience in the IT industry, offering a structured path from beginner to professional. It focuses on building foundational IT skills through practical, manageable tasks within a supportive environment.
Responsibilities
- Perform simple bug checks by verifying system operations against specifications and reporting any bugs
- Understand the basic structure of IT through practical experience with application and system functionality
- Input and manage data using a dedicated system, following comprehensive manuals
- Respond to user inquiries via email and chat, ensuring clear and sincere communication
Requirements
- Basic PC operation skills
- Welcome to those with no industry or job experience
- Support for those making their professional debut
- Interest in the IT industry but unsure where to start
- Value work-life balance and efficient work
- Proficient in accurate and steady tasks
- Able to ask questions honestly and absorb new information
Benefits
- Various social insurance plans
- Clear evaluation system for career advancement
- Qualification acquisition allowance
- Birthday allowance
- Service allowance
- Relocation allowance
- 4 weeks of basic training + dedicated mentor system
- Free access to Udemy courses for unlimited IT skill learning
- Generous support for technical books and training expenses
- Comprehensive operational manuals for inexperienced staff
- Side jobs allowed without application, enabling skills to be utilized externally
Important Details
- Schedule: 9:00 AM - 6:00 PM (8 hours actual work, 1 hour break)
- Overtime: Almost zero, typically finishing at 6:00 PM
- Work format: Remote work available, hybrid work style
- Side jobs: OK (no application required)
- Days off: Complete 2-day weekend system (Saturdays, Sundays, public holidays)
- Annual holidays: 130 days
- Holiday and leave system: Golden Week, summer, winter, New Year's long holidays, paid leave, congratulatory/condolence leave, special leave, maternity leave, childcare leave, nursing care leave, menstrual leave, family holiday leave
- Continuous leave: 5 or more consecutive days can be taken
- Average monthly scheduled working hours: 157 hours
Application Process
- WEB entry
- Online interview
- Job offer