About the role
About The Company Our client is an investment firm specializing in multi-strategy hedge fund management, employing a systematic and data-driven approach to identify opportunities across global markets. With a focus on delivering consistent, risk-adjusted returns, the team leverages quantitative models and diversified strategies. The IT Support Engineer will assist with data engineering support, desktop IT support, and systems support.
Responsibilities
- Assist with the ingestion, validation, and monitoring of market and operational data
- Write basic to intermediate SQL queries for troubleshooting data issues and supporting reporting needs
- Manage and troubleshoot FTP/SFTP file transfers and connectivity
- Debug through custom C# and Python applications
- Work with users to provide desk-side support, resolve issues, and address requests
- Monitor and maintain critical systems and process automation; troubleshoot issues with applications, data, servers, workstations, mobile devices, accounts, and access control
- Manage users, security groups, and computers with Active Directory and Microsoft Entra
- Create and maintain technical documentation for internal systems and processes
- Collaborate on cross-functional projects such as system upgrades, automation initiatives, and new application rollouts
- Provide support for commonly used applications, including Microsoft 365, Bloomberg Terminal, and VPN
Requirements
- Bachelor’s degree required
- 2–4 years of technical support or application support experience
- Experience supporting end user applications and devices (PCs, iPhone, and Android)
- Knowledge of Windows 10, Microsoft 365 products, SharePoint, Active Directory, DNS, and DHCP
- Experience with SQL and log analysis that aid in troubleshooting
- Experience with C#, PowerShell, and/or Python
- Prior experience working with investment data in a financial services firm
Salary Range $90,000-$120,000
Millions of jobs, with real people getting hired every day
Questions, answered
Click "Apply with JobAssist" – we tailor your resume and application to this role and submit it for your approval.
Yes. This role at Arrow Search Partners was screened before publishing – we confirmed the employer before listing it.
The employer didn't disclose a salary range for this listing. JobAssist shows pay whenever it's available.
This position can be done from anywhere, with no in-office requirement.
Yes – every application is tailored from your profile and this job's requirements, and you can review and edit before it's sent.