About the role
Our client is a reputable European bank with a strong international presence.
Your new company
Our client is a reputable European bank with a strong international presence. The Hong Kong office serves as a regional IT hub supporting local and overseas offices across Asia.
Your new role
Provide 1st line IT support for end-users, hardware, software, and network issues.
- Support banking applications and platforms including SWIFT, Bloomberg, Reuters, and core banking systems.
- Manage user access, IT assets, system monitoring, and infrastructure maintenance.
- Perform daily operational checks, reconciliations, and system health monitoring.
- Prepare IT documentation, policies, and procedures.
- Liaise with Head Office, vendors, and service providers on incidents, upgrades, and projects.
- What you'll need to succeed
What you'll get in return
- 3+ years' experience in IT Support, Infrastructure Support, or System Administration.
- Banking or financial services experience preferred.
- Knowledge of Windows environments, networking, and enterprise IT support.
- Exposure to SWIFT, Bloomberg, Reuters, AS400, or banking applications is advantageous.
- Familiarity with IT governance, compliance, and documentation.
- Strong communication skills in English.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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