IT Support Assistant

About This Role

This IT Support Assistant role champions individuals aspiring to enter desk work and the IT sector, offering comprehensive training from basic PC operations to foundational IT knowledge. It is ideal for those seeking to enhance their market value with a blend of administrative and IT skills, ensuring a stable and long-term career path.

Responsibilities

• Check system and application operations
• Perform confirmation tasks according to specified items
• Input check results
• Organize and share inquiry details
• Create documents and provide simple administrative support

Requirements

• Eagerness to challenge IT administration from an inexperienced background
• Desire to acquire PC skills
• Ability to steadily carry out confirmation tasks
• Openness to ask questions when unsure
• Ability to leverage customer service or sales experience
• Desire to work in an environment with weekends and holidays off
• Desire to acquire IT skills for future career development

Nice to have:

• Customer service, sales, or administrative experience

Benefits

• Health insurance
• Employee pension insurance
• Employment insurance
• Workers' accident compensation insurance
• Remote work allowance
• Salary increase
• Bonus
• Commuting expenses provided
• Qualification acquisition support
• Book purchase subsidy system
• Online study sessions
• E-learning system

Important Details

• Schedule: 10:00-18:00
• Total working hours: 160 hours per month
• Holidays: Complete two days off per week (Saturdays, Sundays, and public holidays)
• Summer holidays
• New Year's holidays
• Paid leave
• Annual holidays: 125 days or more
• Remote work consultation available
• Probation/training period: 3 months, with the same conditions as permanent employment

Application Process

• Start with training to learn the basics
• Gradually increase responsibilities following manuals

About the Company

This company offers a supportive environment for individuals to start their careers in IT support administration.