IT Superintendent

About This Role

This national role in New Zealand leads and continuously improves IT services across OceanaGold, ensuring secure, reliable, and efficient delivery of IT infrastructure, systems, telecommunications, and end-user support. The position provides strategic leadership to the IT function, overseeing IT teams, projects, and budgets while partnering with stakeholders to support business objectives. It suits a passionate and strategic IT leader keen on a new challenge within the mining industry.

Responsibilities

• Lead the delivery of responsive, reliable, and customer-focused IT support services across New Zealand operations, establishing service levels, performance metrics, and continuous improvement initiatives in collaboration with Corporate IT
• Ensure the availability, reliability, security, and performance of IT infrastructure, systems, networks, and communications technologies across Macraes, Waihi, and the Dunedin office
• Oversee the administration and support of servers, storage, backup, CCTV, communications, and end-user computing environments, ensuring appropriate operational coverage and resilience
• Act as the principal IT business partner for New Zealand operational stakeholders, maintaining a strong understanding of business needs and operational priorities
• Maintain regular engagement and on-site presence at Macraes and Waihi to understand operational challenges, identify technology opportunities, and improve service delivery
• Develop and maintain the New Zealand IT strategy, technology roadmap, and annual business plans, ensuring technology capabilities align with current and future business requirements
• Lead the planning, prioritization, and delivery of IT projects across New Zealand operations, including the successful implementation of Corporate IT technology initiatives
• Develop and manage New Zealand IT operating and capital budgets, procurement activities, and technology vendor relationships
• Ensure effective governance, documentation, and reporting across IT services, including infrastructure, processes, service performance, projects, budgets, cybersecurity, and key risks
• Lead, coach, and develop the New Zealand IT team, fostering a high-performing, customer-focused culture and ensuring resources are appropriately allocated to meet operational requirements
• Oversee workforce planning, recruitment, training, succession planning, and cross-functional capability development to ensure continuity and resilience across critical IT services
• Forecast future technology and resource requirements, identifying opportunities to improve capability, efficiency, security, and business outcomes across New Zealand operations

Requirements

• Tertiary qualification in Information Technology, Computer Science, Information Systems, or a related discipline