About the role
Duties
As a IT Specialist (SYSADMIN) you will:
- Create, modify, and manage user accounts, network rights, and access to systems and equipment.
- Configure, install and troubleshoot Microsoft Active Directory.
- Plan, install, troubleshoot, and/or maintain systems software/hardware; installing systems fixes, updates, and/or enhancements.
- Resolve hardware/software interface and interoperability problems; ensures systems availability, functionality, integrity, and efficiency; and implementing security procedures and tools.
- Analyze and define server requirements; maintain server and storage architecture and infrastructure; configure servers.
- Identify and assist customers in the use of available training tools to optimize IT system utilization; evaluating and recommending adoption of new/enhances approaches to delivering IT training and information services.
- Oversee the implementation of new systems/services including training others on their use.
Qualifications
Applicants must have one year of specialized experience at the GS-11 level of difficulty and responsibility in the Federal service as defined in the next paragraph.
Specialized experience is experience which is directly related to the position which has equipped the applicant with the particular knowledge, skills and abilities (KSAs) to successfully perform the duties of the position to include experience with network infrastructure technologies for an organization. Applicant must also have IT related experience demonstrating each of the four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving.
Documenting experience: In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the percentage of times the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.
Education
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