About This Role
This IT Specialist position involves serving as a systems administrator within an information management organization. The role focuses on installing, testing, monitoring, operating, troubleshooting, and maintaining server hardware and software across multiple systems and operating environments.
Responsibilities
- Serve as a systems administrator on one or more systems maintained/administered throughout the state
- Install and test system security configurations
- Monitor, operate, troubleshoot, and maintain server hardware and software
Requirements
- Basic knowledge of data processing functions and general management principles to understand automation stages
- Experience in work such as computer operator or assistant, computer sales representative, program analyst, or other positions requiring the use or adaptation of computer programs and systems
- For GS-09: At least 24 months of experience in education or training approaching techniques and requirements appropriate to an assigned computer applications or specialty area
- For GS-11: At least 36 months of experience in education or training approaching techniques and requirements appropriate to an assigned computer applications or specialty area
- Experience planning the sequence of actions for assignments, entailing coordination with external units and project controls development
- Experience requiring adaptations of guidelines or precedents to meet assignment needs
- Experience preparing documentation on cost/benefit studies, including summarizing and organizing material logically
- Must possess Security+ certification no later than six months after initial hire date
- Must possess SECRET security clearance
GS-09:
- Knowledge of various system administration procedures such as scheduling, monitoring, installation, data backup, recovery, and securing of information systems
- Knowledge of reporting, responding to, and resolving customer requests relating to software, hardware, and networking
- Ability to install and configure operating systems
- Knowledge of user account management
GS-11 (in addition to GS-09 KSAs):
- Knowledge of implementing Information Assurance and IT Security standards during the installation, configuration, and maintenance of hardware and software
- Knowledge of Storage Area Network (SAN) and Virtual Computing Environments
- Skill in troubleshooting problems and implementing changes on multi-faceted and interdependent computer platforms
Substitution of Education:
- At GS-9 level: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree, in fields directly related to the position
