About This Role
This role is the main internal point of contact for IT activities within a solid Italian manufacturing company specializing in air conditioning and high-efficiency energy technologies. The specialist will collaborate across all company functions, supporting the organization's digitalization journey and contributing to the introduction of Artificial Intelligence and process automation tools to increase operational efficiency and reduce low-value manual tasks.
Responsibilities
- Provide technical support to internal users for hardware, software, and network issues
- Coordinate activities with external IT service providers and technology partners
- Manage relationships with the company's management software provider and support its evolution
- Ensure the correct functioning of company IT systems
- Monitor servers, network infrastructure, and IT security devices
- Collaborate in the management of firewalls, backups, and operational continuity
- Analyze company processes, identifying opportunities for improvement and automation
- Implement digital solutions and AI-based tools to optimize administrative, documentary, and operational activities
- Support the integration between company systems, applications, and software platforms
- Train internal users on the effective and secure use of new technological tools
Requirements
- Diploma or degree in Computer Science, Computer Engineering, or related disciplines
- Experience, even brief, in infrastructural IT, application, or user support roles
- Knowledge of operating systems, corporate networks, and main IT architectures
- Familiarity with ERP, management software, or business applications
- Good problem-solving and analytical skills
- Aptitude for interacting with stakeholders from different company areas
- Interest in Digital Transformation, Artificial Intelligence, and Process Automation topics
- Knowledge of automation tools, digital workflows, scripting, or generative AI technologies will be a preferential title
Benefits
- Permanent contract
- CCNL Metalmeccanica
- Framework level in line with experience and skills
- Company welfare as per CCNL
- Company canteen service at subsidized conditions
- Structured training and mentoring program
- Opportunity to actively participate in digital innovation and technological transformation projects
- Solid, dynamic, and fast-growing industrial context
Important Details
- Schedule: on-site presence
About the Company