IT Specialist

About This Role

This specialist role maintains the technology systems used by the company, ensuring employees have the necessary tools and that important data remains secure. The position involves managing and troubleshooting hardware and software networks.

Responsibilities

• Set up, manage, and troubleshoot the technology systems that the company uses to maintain computer and software networks
• Ensure that all employees of the company have the technology they need to complete their work and the company’s important files and information remain safe and intact
• Review computer diagnostics and assess the functionality and efficiency of systems
• Implement information security measures
• Monitor and report the cost of repairs, replacement, and updating of computer hardware items
• Offer technical support to company employees and respond to hardware problems
• Update systems

Requirements

• Graduate of BS Computer Science or Computer Engineering courses
• Knowledge of relevant operating systems, software, and programming
• Excellent problem-solving and critical-thinking skills
• Keen attention to details
• Good organization, time management, and prioritization
• Efficient troubleshooting abilities
• Good pleasing personality with good moral character and attitude
• Effective communication skills, including speaking, writing, and active listening
• Great customer service and interpersonal skills