About This Role
This IT Specialist role involves providing comprehensive technical support, managing systems and networks, and ensuring data integrity for the company. The position suits a detail-oriented professional with strong technical proficiency in various IT domains.
Responsibilities
- Troubleshoot hardware, software, and network issues
- Repair and fix company assets such as printers and other electronic assets
- Manage server performance, install software/hardware, and handle system maintenance under the supervision of the IT supervisor
- Set up and maintain CCTV hardware, IP cameras, NVRs (Network Video Recorders), and PoE switches
- Troubleshoot POS (Point of Sale) systems and ensure that software and hardware components are in good condition
- Maintain network infrastructure (LAN/WAN/Wi-Fi) to ensure connectivity and security
- Protect organizational data, monitor for vulnerabilities, and ensure compliance with security policies
- Manage and secure data storage, ensuring accessibility and integrity
- Encode high-volume, accurate data from various sources (Purchase Orders, Sales Orders, Order Requests, Bad Orders, etc.) into computer databases
- Check completed encoding for accuracy, correcting errors, and identifying missing or inconsistent information
- Perform other tasks as needed
Requirements
- Bachelor’s degree in IT, Computer Science, Engineering, or relevant field
- Excellent typing speed and attention to detail
- Strong knowledge of MS Office (especially Excel), data entry software, and database management
- 3+ years of experience in IT support or system administration
- High level of Technical Proficiency in:
- Networking: Configuration, troubleshooting, LAN/WAN
- System Admin: Windows/Office 365, server management, Active Directory
- Hardware: Installation and maintenance
Benefits
- Company Christmas gift
- Company events
- Pay raise
- Promotion to permanent employee
Important Details
