IT Specialist

About This Role

The IT Specialist plays an essential role within the school, supporting the daily work of faculty, staff, and students, consulting on long-term projects, and assisting Church staff as needed. This part-time position suits a candidate with strong technical and interpersonal skills, particularly in hardware, software, and networking technologies, who is service-oriented and respectful of the school's Catholic mission and values.

Responsibilities

• Provide technical support and desktop maintenance, troubleshooting and resolving basic to intermediate technical issues in a timely manner
• Deploy hardware, manage software, maintain the school camera security system
• Assist new employees with onboarding and departing employees with offboarding
• Manage and support network resources
• Administer school-based platforms
• Serve as the website administrator
• Maintain an accurate inventory of all equipment
• Keep track of all licenses and warranties
• Communicate with outside vendors as needed
• Ensure all equipment is working properly
• Provide updates to devices as needed
• Ensure necessary repairs are completed
• Maintain cybersecurity efforts such as antivirus protections and content filtering software
• Provide user training as needed
• Create user guides and update existing technology policies
• Perform other duties as assigned

Requirements

• Experience in a professional setting troubleshooting hardware, software, enterprise networks, and administrative software
• Ability to carry and install computers, peripherals, cables, and powercords
• Comfortable using ladders, hand tools, and power tools as needed for equipment installation
• A desire to work in a Catholic school and to serve others
• Strong communication skills
• Enjoy collaborating with others and helping others
• Patient and approachable in supporting users with varying levels of technical expertise
• Comfort with and interest in using educational technology platforms
• Organized and responsible in order to keep track of all school devices both in the building and out for repair, order new Chromebooks for students each year, and identify when new equipment will be needed
• Flexibility to shift focus and adapt when technical needs arise during the day
• Continuous commitment to reflection on one’s own practices
• Citizenship, residency, or work visa required

Nice to have:

• An Associate or Bachelor degree in a computer-related field

Benefits