IT Operations Manager, M&A

About This Role

This IT Operations Manager position is crucial for integrating acquired companies into Anduril's IT ecosystem, ensuring operational continuity and software application harmonization. It is an opportunity for a dynamic leader to scale IT operations through mergers and acquisitions, enhancing the company's ability to advance defense technology innovation.

Responsibilities

• Plan, execute, and stabilize IT integrations for acquired entities' hardware and software systems, including endpoint devices, servers, communication tools, SaaS platforms, and cloud environments
• Lead physical hardware transitions during acquisitions, including IMACD (Install, Move, Add, Change, Dispose), hardware lifecycle management, and provisioning strategies for employee devices (e.g., laptops, mobile devices, specialized hardware)
• Oversee software portfolio consolidation, ensuring acquired systems—from infrastructure applications to productivity suites—are seamlessly transitioned into Anduril’s IT operating model
• Facilitate smooth onboarding processes for newly integrated employees, ensuring their access to hardware, software, and tools is immediate and secure from day one
• Evaluate current and acquired IT systems' readiness, identifying gaps in infrastructure, security, and governance while proposing innovative solutions for harmonized operations
• Resolve cultural and technical interdependencies by bridging gaps between Anduril’s internal systems, acquired teams, and their existing IT ecosystems
• Conduct deep dives into recurring IT pain points post-acquisition and propose automation-focused solutions to streamline IT operations across diverse business units
• Establish IT continuity plans to address risks like hardware failures, software outages, and cross-company interdependencies during integration periods
• Manage rapid incident responses to ensure operational stability during acquisition transitions
• Provide training and documentation that enables stakeholders to adapt quickly to new hardware, software ecosystems, and IT processes
• Develop training programs and documentation repositories that elevate team capabilities and safeguard IT processes during rapid growth
• Develop and implement a comprehensive IT support plan to ensure seamless service delivery across hardware, software, and IT systems during M&A integrations, balancing efficiency, scalability, and user satisfaction

Requirements

• 5+ years of experience in IT Operations roles, with 2-3 years of team leadership experience, ideally supporting high-growth technology environments
• Proven experience in leading and managing IT hardware transitions, including IMACD (Install, Move, Add, Change, Dispose), lifecycle management, and provisioning strategies
• Demonstrated ability to lead software migrations, cutovers, and consolidations across critical IT applications