About the role
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Team Overview
The team responsible for managing change, transformation, and automation across the UK network infrastructure. The team sits within Infrastructure Services and plays a key role in delivering secure, resilient, and scalable network services that support TransUnion’s technology and business operations.
This role reports into the Senior Manager, Systems Engineering and Programming. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Role Overview And Core Responsibilities
- Lead, develop, and support a team of network engineers, fostering a collaborative, accountable, and high-performing culture.
- Set clear priorities aligned to business and technology goals, managing team capacity, demand, workload planning, and resource allocation.
- Enable the delivery of reliable, scalable, and secure network services across enterprise, data centre, and cloud environments.
- Drive the adoption of automation, infrastructure-as-code, and DevOps practices to improve consistency, repeatability, and operational readiness.
- Champion a “you build it, you run it” model, supporting stronger service ownership and accountability across delivery teams.
- Act as a senior escalation point for complex or high-impact network incidents, ensuring effective coordination, resolution, and follow-up.
- Work closely with architects, SMEs, security, infrastructure, development, and operations teams to ensure services align with standards, roadmaps, and governance requirements.
- Support continuous improvement in service reliability, resilience, monitoring, risk management, and operational excellence.
- Oversee vendor relationships, network-related project delivery, documentation, reporting, and disaster recovery planning.
Required Knowledge And Experiences
- Experience leading and developing network engineering teams in complex, multi-stakeholder environments.
- Strong people leadership, coaching, and team development skills, with the ability to support both technical and professional growth.
- Proven ability to manage competing priorities, team capacity, demand planning, and sustainable delivery.
- Broad understanding of networking technologies, including routing, switching, firewalls, WAN, and cloud networking.
- Strong communication skills, with the ability to engage effectively with both technical and non-technical stakeholders.
****Required Technical Skills
- Strong knowledge of enterprise networking, data centre networking, WAN, firewalls, and cloud networking.
- Understanding of network security controls, including firewalls, IDS/IPS, NAC, access control, and zero-trust principles.
- Experience with operational practices including incident, problem, change, monitoring, availability, and capacity management.
- Familiarity with network automation and infrastructure-as-code principles.
Desirable Skills & Experience:
- Experience working in DevOps or product-aligned environments
- Familiarity with cloud networking (Azure / GCP)
- Understanding of network automation and infrastructure-as-code principles
- Experience in regulated environments
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