About the role
Are you looking to accelerate your career path in a stimulating, fast-growing business? At Inchcape, we’re pursuing an exciting strategy to evolve our global business and lead our industry’s transformation.
Join Inchcape Digital, part of Inchcape global network. You’ll explore and develop cutting-edge technology and data solutions that are driving our innovation and unique market position. Thrive as part of a highly collaborative and supportive team of diverse and talented colleagues.
Our IT Operations platform is seeking an IT Network Engineer Professional to support and optimize enterprise network and connectivity services within a global IT environment. In this role, you will be responsible for maintaining service stability, resolving complex network issues, supporting critical operations, and contributing to continuous service improvements. You will work closely with Cloud, Security, Database, Identity, and other IT Operations teams to deliver reliable and secure technology services.
What you’ll do
- Deliver operational support, advanced troubleshooting, and service restoration for network and connectivity services, ensuring high availability and operational excellence.
- Investigate and resolve complex incidents, fulfill service requests, execute operational changes, and support root cause analysis for recurring issues.
- Administer, monitor, maintain, and troubleshoot technologies including Firewalls, Azure Firewall, VPN Services, SD-WAN, DNS, Network Security, Routing, Switching, and Connectivity Services.
- Collaborate with Cloud, Security, Database, Identity, and other IT Operations teams to support service delivery and multidisciplinary troubleshooting efforts.
- Drive service quality improvements by maintaining operational documentation, promoting best practices, and contributing to continuous improvement initiatives.
- Provide technical guidance, mentoring, and knowledge sharing to team members while supporting capability development across the organization.
- Ensure compliance with Incident, Request, Change, and Problem Management processes while maintaining accurate technical documentation and ticket records.
About you
- Bachelor's Degree in IT, Computer Science, Engineering, or related field
- 3-5 years of experience in IT Operations, Network Operations, Infrastructure Support, or related technical roles.
- Strong knowledge of TCP/IP, DNS, Routing, Switching, VPN, and Enterprise Connectivity Services, Firewall and Network Security technologies, SD-WAN and Hybrid Connectivity, Microsoft Azure Networking Services, ITSM platforms, Incident, Change, Request, and Problem Management processes
- Experience with technologies such as Azure Firewall, FortiWeb WAF, Global VPN, SD-WAN, DNS, Proxy, Identity, Routing, and Switching Services, Monitoring & Connectivity Tools.
- Certifications such as CCNA, Fortinet NSE, Azure Fundamentals (AZ-900), and ITIL Foundation.
We offer you
- Supportive Environment: Work alongside a dynamic team committed to your success.
- Career Growth: We're invested in your development and offer ample opportunity for advancement.
- Work-Life Balance: Enjoy a role that balances strategic analysis with day-to-day business support.
- Industry Leadership: Be part of a company that leads the transformation of the automotive distribution industry
Start your journey
Worried that you don’t meet all the criteria exactly? We encourage you to apply! Your skills and perspectives may be the perfect fit for this role or another opportunity within our business.
Opportunity for everyone
Inchcape is committed to creating an inclusive and diverse workplace where the power of our differences can be embraced and everyone feels they can belong, be themselves and succeed.
About us
Inchcape is the leading global automotive distributor operating in 38 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.
Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow.
Inchcape Digital employs over 1,300 team members across Colombia and Philippines. Our portfolio includes vehicle distribution for world-renowned brands, market-leading fulfilment solutions, exceptional retail experiences, and tailored financial services.
Additional information request
Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role
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