IT Manager / Head Technology (Capital Markets / Stock Broking)

About This Role

Leading and managing the organization's technology infrastructure, application development, digital platforms, and automation initiatives within the financial services domain is the core of this role. The IT Manager / Head of Technology is responsible for overseeing trading systems, client onboarding platforms, databases, websites, digital communication systems, and strategic technology initiatives that support business growth and operational efficiency.

Responsibilities

• Manage and maintain corporate websites and digital platforms
• Ensure timely updates of research content, margin files, client communication modules, and IPO-related information
• Implement SEO best practices and improve website visibility
• Drive digital initiatives to enhance user experience and platform performance
• Ensure website uptime, responsiveness, security, and scalability
• Manage email servers, user accounts, and communication infrastructure
• Execute bulk communication campaigns related to research updates, IPOs, regulatory communications, and client engagement
• Monitor and maintain email and SMS gateway systems
• Ensure reliability, security, and backup of communication systems
• Monitor and maintain IT infrastructure, servers, and network systems
• Ensure business continuity through backup and disaster recovery planning
• Implement system security measures and performance optimization initiatives
• Maintain high availability and uptime of critical business systems
• Develop and maintain centralized databases and business applications
• Build and manage automated notification systems for clients and stakeholders
• Develop and enhance KYC, account opening, and client onboarding platforms
• Implement workflow automation and process digitization initiatives
• Build APIs and integrate third-party applications and services
• Implement role-based access controls and information security protocols
• Manage trading, back-office, and operational support systems
• Ensure seamless integration between front-office, back-office, compliance, and onboarding platforms
• Troubleshoot technology issues and coordinate timely resolution
• Support business teams in enhancing operational efficiency through technology
• Oversee the performance and functionality of mobile applications and digital platforms
• Ensure smooth operation of trading, client servicing, and onboarding applications
• Coordinate with technology partners and vendors for upgrades, enhancements, and support
• Maintain centralized databases and data repositories
• Ensure data security, integrity, availability, and backup procedures