About This Role
This IT Manager role involves leading all aspects of IT application development and support for specific regions or projects. The manager will also be responsible for strategically managing IT budgets to ensure cost-effectiveness while maintaining high service standards.
Responsibilities
- Provide overall leadership for the IT applications team, including administrative functions, performance evaluations, and team management
- Manage internal client and stakeholder relationships, both internally and externally
- Identify key issues and develop appropriate solutions
- Document application deployments and share key learnings with vendors and end-users for improvement
- Ensure the highest uptime of applications through collaboration with IT stakeholders
- Lead project management for IT and business initiatives, managing time, cost, and resources
- Communicate any project slippage or issues to stakeholders in a timely manner
- Manage vendor relationships, including SLA management and vendor engagement
- Prepare and track IT and project budgets
- Implement and enforce IT governance policies
- Contribute to product development initiatives
- Promote judicious use of natural resources
- Adhere to the organization's environment, health, and safety policies, objectives, and guidelines
- Follow the roles and responsibilities prescribed in the company's Anti-Bribery Management Systems manual
- Understand ethical standards and the importance of integrity in business practices
- Identify and evaluate risks related to bribery in various business contexts
Requirements
- Graduate/Postgraduate degree in IT, Information Systems, or a related field
- 5–8 years of progressive experience in Information Technology
- Strong programming experience, preferably in Microsoft technologies (5+ years)
- Project management experience (1+ year), including team leadership of at least two people
- Familiarity with internet technologies and online applications
- Demonstrated ability to analyze business requirements and develop effective technological solutions
- Communication skills
- Digital Fluency
- Diversity, Equity, and Inclusion Orientation
- Personal and Professional Development
- Leadership skills
- Entrepreneurship
- Quality and Service Orientation
- Teamwork and Collaboration
- Delivering Results
- Stakeholder Relationship Management
- Vendor Management
- SAP
- SharePoint
