IT Manager

About This Role

This role leads the IT function and team, ensuring a smooth, secure, and scalable IT environment across DealHub. It suits a hands-on technical leader who is a strong problem solver, service-oriented, and passionate about technology. You will manage the IT Team while remaining actively involved in the day-to-day IT operations, projects, and processes, leading and developing the IT function, improving processes and infrastructure, and ensuring the IT environment supports company growth in Israel and globally.

Responsibilities

• Lead and manage the IT function, including direct management and professional development of one IT team member
• Provide leadership, guidance, and support to the IT team while remaining hands-on with day-to-day IT operations
• Oversee onsite and remote IT support for employees in Israel and the US, including the full employee lifecycle from onboarding through offboarding
• Own and continuously improve IT processes, policies, and best practices as DealHub grows and scales
• Take responsibility for office IT infrastructure, end-user devices, systems, and applications
• Oversee IT setup and support for local and global company events and meetings
• Own the installation, configuration, maintenance, and administration of cloud-based services
• Lead IT projects of various scales, including new office setups, technology implementations, system integrations, standardization, and process improvements
• Partner with internal stakeholders across the organization to understand business needs and provide effective technology solutions
• Drive continuous improvements to the company's security posture and support ISO and SOC compliance and renewal processes

Requirements

• 5+ years of experience in IT, including experience leading or managing an IT function or team
• Previous people management experience, with the ability to lead, mentor, and develop IT team members
• Strong hands-on knowledge of Windows, Mac, and Linux environments
• Deep knowledge of Microsoft 365, Azure, and Google Workspace
• Experience managing cloud-based services and SaaS applications
• Experience with IT infrastructure, endpoint management, identity and access management, and security best practices
• Experience leading IT projects and working with external vendors and service providers
• Resourcefulness, self-learning, and a strong problem-solving mindset
• Strong organizational and time-management skills, with the ability to prioritize and manage multiple initiatives
• A hands-on, service-oriented, and proactive approach
• Willingness to work in a flexible schedule when needed
• Fluent English

Nice to have: