About This Role
This IT Manager position involves overseeing the company's IT infrastructure, including servers, networks, and user support. The role is well-suited for a professional with a strong background in both hardware and software, who can ensure compliance with management systems and standards.
Responsibilities
- Handle Microsoft Exchange Server 2007/2010
- Be a part of setting up new test equipment
- Perform hardware and software debugging on test equipment
- Train new users
- Install new or rebuild existing servers and configure hardware, peripherals, services, settings, directories, and storage in accordance with standards and project/operational requirements
- Apply OS patches and upgrades on a regular basis
- Upgrade administrative tools and utilities
- Configure and add new services as necessary
- Handle backup and restore operations
- Manage Antivirus and Monitoring systems
- Adapt IT controls
- Create, change, and delete user accounts
- Repair and recover from hardware, software, and network failures
- Comply strictly with Company
- Implement management systems and regulations
- Provide Technical Support to end-users
- Solve problems and react quickly to issues
- Administer large enterprise environments
Requirements
- Core competences: VMware, Cisco, Windows Server, Terminal Services, Citrix
- General knowledge of ISO 9001:2015 - Quality Management Systems standards
- General knowledge of ISO 14001:2015 - Environmental Management Systems
- General knowledge of ISO 45001:2015 - Occupational Health and Safety Management Systems
- General knowledge of ISO 13485:2016 - Quality Management Systems - Medical Devices
- High leadership capacity
- Experience in personnel management
- Strict confidentiality in handling information within the department
- Compliance with required KPIs for the IT department
- Bachelor's degree in Computer Science, Electronics or related fields
- 5 years of experience in a similar position (Software and hardware)
- Knowledge of using, installing, and troubleshooting PC, Server, and Network, including Firewall, VMware, Cisco, Windows Server, Terminal Services, and Citrix
- Strong service-minded attitude
- Good understanding of customer requirements
- Loyal, Flexible, Respectful, WIN-WIN attitude, Team-worker
- Analysis skills
- Open for changes
- Good command of English
Important Details
