About This Role
This IT Infrastructure Specialist role involves managing, developing, and supporting the technology infrastructure that powers Kuehne+Nagel’s global systems and operations. The specialist acts as a technical expert within the infrastructure domain, ensuring a stable, secure, and reliable environment that aligns with corporate standards and best practices, and supports the successful delivery of IT projects.
Responsibilities
- Design, implement, and maintain network and other IT infrastructure components, including physical and virtual servers, storage systems, and backup solutions, based on business requirements and corporate standards
- Monitor performance bottlenecks (e.g., network bandwidth or resources on servers), troubleshoot connectivity issues to ensure high availability and reliability, and propose improvements
- Monitor and support the IT service provided by third-party companies to ensure agreed service levels are reached
- Ensure infrastructure security through patch management, access controls, and compliance with IT policies and data protection guidelines
- Collaborate with vendors and service providers for infrastructure implementations, upgrades, and support
- Maintain documentation for network diagrams, configurations, and standard operating procedures
- Participate in disaster recovery planning and testing
- Provide support for escalated infrastructure-related issues
- Assist in planning and executing infrastructure projects and technology rollouts
- Evaluate, recommend, and adopt emerging technologies to enhance operational efficiency and business value
- Ensure all infrastructure-related tasks for project implementation are executed effectively, including deployment of solution designs from the Global IT Team
Requirements
- Proficient in Microsoft servers, storage technologies, network technologies (WAN, LAN, WIFI)
- Hands-on experience as a member on a project in IT infrastructure environments
- Written and verbal communication, including technical writing skills in English
- Good communication and collaboration skills, listening and negotiation skills
- Good overview and understanding of current IT infrastructure technology
- Structured and methodical way of working and professional appearance
Nice to have:
- Experience in logistics or transport business
- CCNA or equivalent certification
Benefits
- Global exposure with a presence in 100+ countries
- People-centric culture where your voice matters
- Learning and development through world-class training and career pathways
- Innovation and sustainability focus
