IT Director

About This Role

This IT Director role involves defining and executing the IT strategy, roadmap, and governance framework for the company, aligning them with business objectives. The director will act as a trusted advisor to leadership on technology investments, risks, and opportunities, driving continuous improvement in IT service delivery and operational efficiency.

Responsibilities

• Define and execute the IT strategy, roadmap, and governance framework aligned with business objectives
• Act as a trusted advisor to leadership on technology investments, risks, and opportunities
• Drive continuous improvement in IT service delivery and operational efficiency
• Oversee design, implementation, and ongoing management of IT infrastructure (cloud, on-prem, network, and endpoints)
• Ensure high availability, performance, and scalability of systems supporting a growing and distributed workforce
• Establish and enforce IT policies, procedures, and documentation standards
• Direct IT service management practices (incident, change, and problem management)
• Lead cybersecurity strategy, including risk assessments, vulnerability management, and user awareness programs
• Ensure protection of systems through best practices, employee training, and phishing simulations
• Oversee compliance with regulatory, security, and data protection requirements
• Develop and maintain business continuity and disaster recovery plans
• Lead major IT initiatives, including system upgrades, migrations, and digital transformation efforts
• Evaluate and implement new technologies, tools, and vendors to improve performance and cost-efficiency
• Manage vendor relationships, contracts, and service delivery
• Forecast, budget, and advocate for IT investments and resource planning
• Oversee provisioning, configuration, and lifecycle management of hardware, software, and IT assets
• Ensure efficient onboarding/offboarding processes and identity/access management
• Support remote and in-office employees with reliable IT services and tools
• Maintain asset inventory, licensing compliance, and procurement processes
• Ensure regular system monitoring, patching, maintenance, and upgrades across all environments
• Promote secure, compliant, and sustainable IT practices
• Ensure compliance with environmental policies, procedures, and objectives, and actively participate in the identification and reduction of environmental impacts related to the role
• Adhere to health and safety protocols, report hazards, and contribute to maintaining a safe and healthy work environment for all employees
• Perform other ad hoc duties as assigned

Requirements