IT Director

About This Role

This leadership role involves overseeing the technology strategy and operations for a professional services environment. The IT Director ensures systems are secure, reliable, and cost-effective, while also advising leadership on technology decisions. The position requires a hands-on leader to manage infrastructure, applications, cybersecurity, and support.

Responsibilities

• Develop and execute a practical technology roadmap aligned with business goals, risk, and budget priorities; advise leadership on investments, security, continuity, and process improvement
• Administer Windows servers, Active Directory and Microsoft Entra ID, networks, firewalls, storage, backups, endpoints, printers, conference-room technology, and related infrastructure
• Manage Microsoft 365, including Exchange, Teams, OneDrive, access, licensing, multi-factor authentication, retention, Purview, and eDiscovery
• Support NetDocuments, document and PDF tools, litigation and presentation applications, remote-support platforms, telecommunications, and system integrations
• Establish and enforce security policies; manage endpoint, firewall, email, phishing, monitoring, and backup protections; lead incident and outage response
• Provide user support, onboarding, training, access changes, and secure offboarding for employees, clients, visitors, and remote users
• Manage vendors, contracts, budgets, purchasing, warranties, subscriptions, assets, licenses, renewals, domains, and technical documentation
• Lead upgrades, migrations, implementations, security initiatives, and office technology projects with minimal disruption
• Prepare and support exhibits, file conversion, presentation and playback technology, courtroom setups, connectivity, and contingency plans for hearings and trials
• Maintain policies, procedures, inventories, recovery documentation, licensing compliance, and disaster-recovery and business-continuity practices

Requirements

• Bachelor’s degree in information technology, computer science, management information systems, or a related field preferred; equivalent experience considered
• Five or more years of progressive, hands-on IT experience, preferably in a small or mid-sized professional-services environment
• Demonstrated experience with Microsoft 365, Exchange, Entra ID or Active Directory, Windows systems, networking, cloud platforms, cybersecurity, backups, telecommunications, and user support
• Strong troubleshooting, project and vendor management, purchasing, organization, judgment, and communication skills

Nice to have:

• Law firm or litigation experience and familiarity with NetDocuments, Purview, eDiscovery, courtroom technology, managed service providers, and security tools
• Relevant Microsoft, CompTIA, Cisco, ITIL, or PMP certification

Important Details

• Schedule: Planned after-hours maintenance, 24/7 on-call availability for urgent needs
• Travel: Occasional travel to courthouses, hearings, trials, client sites, and vendor locations