About This Role
This IT Applications Director role at Caring Health Center involves advising and supporting the strategy, development, and maintenance of the organization's software portfolio. The director ensures alignment with business goals and best practices in operational and clinical information systems, overseeing project life cycles and optimizing end-user satisfaction. The role also includes supervising the Clinical Information Systems and Health Information Management team.
Responsibilities
- Advise and support the strategy, development, and maintenance of the organization's software portfolio
- Ensure alignment with business goals, strategic planning, and best practices in operational and clinical information systems
- Manage existing application layer upgrades, maintenance, contracts, training, and utilization
- Oversee project life cycles (development to deployment) for new and improving applications
- Optimize utilization and end-user satisfaction
- Manage vendor relationships
- Review, make suggestions regarding, and continuously improve the organization's workflows, system knowledge, and utilization policies and procedures of selected mission-critical applications
- Drive successful innovation and ongoing improvements and initial adoption of enterprise software solutions
- Ensure appropriate technologies and workflows to support the provision of timely and accurate patient data
- Work with the CIO and members of leadership to define and articulate the application roadmap, vision, use case, and functional requirements for new software acquisitions
- Work with the CIO and members of leadership to define and lead projects to support a continuous review and improvement of existing technologies
- Craft and evaluate implementation vendor project proposals in response to stakeholder requests for new technologies
- Manage project timelines, budgets, and quality assurance (testing/delivery) for new software acquisitions as well as improvements for existing technologies
- Act as the liaison between business leaders
Requirements
- Bachelor’s degree and/or related industry standard certification(s) and experience in computer science, Information Technology, or related field
- 5+ years of progressive IT experience, including leadership roles
- Very strong communication, problem-solving, and project management skills
- Project Management certification or demonstrated experience
- Knowledge of workflow assessment documentation, and translation of workflow into training guides, software improvement projects to support lean and efficient utilization of technology
- Ability to participate in and facilitate group trainings, meetings, and lead demonstrations
