IT Director

About This Role

This leadership role in Information Technology is for a professional to support all aspects of the school’s technology systems and operations, serving as both a strategic leader and a hands-on problem solver. The Director ensures technology systems are secure, reliable, scalable, and supportive of the school’s educational mission and daily operations. The position oversees planning, implementation, maintenance, and support of the technology infrastructure, cybersecurity, AV systems, user support, and operational technology initiatives across campus.

Responsibilities

• Develop and implement technology plans that support school operations and strategic priorities
• Evaluate systems, vendors, and technology solutions with long-term sustainability in mind
• Collaborate with school leadership to assess operational and instructional technology needs
• Establish processes and systems that reduce inefficiencies and improve reliability
• Oversee network infrastructure, servers, internet systems, wireless access, devices, and related systems
• Ensure systems are monitored, maintained, documented, and regularly evaluated
• Coordinate system upgrades, deployments, backups, and lifecycle planning
• Maintain reliable day-to-day technology operations across the campus
• Help maintain secure technology practices and support cybersecurity initiatives
• Assist in implementing and maintaining security standards, MFA protocols, endpoint protection, backup systems, and access controls
• Work with external vendors and partners to strengthen cybersecurity readiness and response
• Promote proactive risk awareness and system accountability
• Lead and improve help desk and ticketing processes
• Ensure timely, professional, and service-oriented support for faculty, staff, students, and families
• Communicate clearly and professionally during issues, outages, or transitions
• Support staff training and technology onboarding as needed
• Oversee classroom AV systems and technology used for assemblies, chapel, performances, and events
• Ensure major school events are supported effectively with minimal disruptions
• Maintain organized documentation for systems, procedures, vendors, licenses, and infrastructure
• Develop processes that improve continuity and reduce dependency on single points of failure
• Prioritize stability and thoughtful implementation over unnecessary disruption

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Systems Administration, or related field preferred
• Experience leading or managing technology operations in a school, nonprofit, or mission-driven organization preferred