About This Role
This IT Director role is responsible for the performance, security, reliability, and delivery of enterprise technology services. Reporting to the VP of IT, this position executes technology strategy, leads IT operations, and ensures infrastructure, applications, cybersecurity, data, automation, and AI capabilities align with business needs.
Responsibilities
- Manage and optimize Azure services, including VMs, storage, networking, PIM, and resource groups
- Maintain cloud governance, cost controls, security baselines, and tagging standards
- Administer Microsoft 365, SharePoint, Teams, and core SaaS platforms
- Lead cloud service deployments with appropriate testing and documentation
- Manage IAM operations and architecture in Microsoft Entra ID
- Maintain Conditional Access, MFA, Zero Trust controls, and access governance
- Administer RBAC, PIM, privileged access policies, and access reviews
- Support vulnerability remediation across cloud, SaaS, and endpoint environments
- Manage Intune configurations, compliance policies, device baselines, application deployment, and AutoPilot
- Monitor endpoint compliance and security
- Develop remediation scripts and automated enforcement policies
- Build automation using PowerShell, Python, Logic Apps, and APIs
- Automate provisioning, deployments, reporting, and lifecycle processes
- Mentor team members on scripting best practices
- Serve as Tier 2 escalation for complex cloud, identity, endpoint, and SaaS issues
- Support incident response and operational continuity with cross-functional teams
- Maintain policies, SOPs, deployment guides, and architecture documentation in Microsoft Loop
- Ensure changes are documented in Freshservice with testing, rollback plans, and approvals as required
- Review documentation and processes produced by junior staff
Requirements
- Bachelor’s degree in IT, Computer Science, or equivalent experience
- 8+ years of progressive IT experience with meaningful leadership responsibility in a multi-function technology environment
- Strong expertise in Microsoft Azure and Entra ID
- Proficiency in Microsoft Intune & device lifecycle management
- Solid understanding of networking fundamentals (DNS, subnetting, VPN, firewalls)
- Proficient in PowerShell with working knowledge of Python
- Strong troubleshooting skills with ability to resolve complex cross platform issues
- Clear communicator skilled in documenting and explaining technical solutions
Nice to have:
- Experience designing and enforcing Zero Trust policies
