About This Role
Directing the Information Technology Department for the Louisiana School Employees' Retirement System (LSERS) is the core of this role, reporting to the Unclassified, Assistant Executive Director. The department encompasses Application Development, Technical Support, and Document Management, operating independently of the Office of Technology Services.
Responsibilities
- Evaluate business needs and organizational goals by conferring with system administrators, department managers, and users, and develop a long-range strategic plan
- Set short, intermediate, and long-range goals and objectives based on agency goals
- Research available technology and develop information technology strategies that align with agency mission and goals
- Manage the integration of computer platform technologies, data, voice, and imaging systems to meet the operational needs of the system
- Monitor changing trends, standards, and regulations which might affect LSERS and plan appropriately
- Plan, prepare, and monitor the agency-wide information technology operating budget
- Prepare and make final recommendations regarding the Information Technology department budget, interagency agreements, contracts, and other major expenditures
- Develop business-based technology recommendations for presentation to agency administrators
- Ensure Information Technology personnel resources support LSERS mission and goals
- Meet with agency administrators, department managers, and users to discuss and resolve operational problems, plans, and administrative issues
- Guide LSERS management in the design, development, and implementation of new management information processes, and in implementation of enhancements and modifications to existing systems and processes
- Confer with agency administrators and department managers on existing and proposed projects to ensure appropriate definition of project scope and proper fit in the agency's long-range strategic plan
- Work with employers on business system requirements and on the development of internet access capabilities to facilitate their reporting requirements to LSERS
- Provide oversight in the selection, purchase, and installation of information system equipment and software to ensure proper integration into LSERS' existing and future technology infrastructure
- Direct and monitor information technology programming, support, consulting, and operational functions
- Be responsible for the overall direction, coordination, training, and evaluation of the Information Technology departmental units, including three direct reports: one IT Supervisor, one IT Technical Support Analyst I, and one IT Application Developer I
- Carry out supervisory responsibilities in accordance with agency policies and applicable laws
- Direct the management of external project managers and consultants who assist in the integration of hardware and software products into LSERS' information technology system