This leadership role drives the technology strategy and manages the day-to-day IT functions at CAP Fixtures. It involves hands-on leadership across infrastructure, cybersecurity, ERP, business systems, AI, and automation initiatives. The Director will work with leaders across the company to improve reliability, productivity, data quality, security, and business performance.
Responsibilities
Develop and execute the company technology roadmap, aligning priorities and investments with business growth, operational needs, customer requirements, and risk
Serve as the senior technology advisor to leadership and translate business needs into practical, scalable solutions
Establish IT standards, policies, governance, service expectations, and performance measures while remaining hands-on with critical systems and escalations
Oversee networks, servers, cloud services, Microsoft 365/email, identity and access, endpoints, plant connectivity, software, and related hardware
Direct cybersecurity controls including multifactor authentication, patching, endpoint protection, vulnerability management, logging, incident response, employee awareness, and third-party risk
Maintain and test backup, recovery, and disaster-recovery capabilities for critical business systems
Manage technology standards, licensing, asset inventory, refresh planning, system documentation, and external support partners
Own the strategy, administration, performance, security, and continuous improvement roadmap for the company ERP platform and other core business applications
Lead ERP upgrades, configuration, integrations, permissions, reporting, testing, vendor coordination, and change management with minimal disruption
Partner with manufacturing, engineering, purchasing, inventory, sales, shipping, accounting, and other functions to improve business processes through better use of systems
Improve data integrity, reporting consistency, system controls, and master-data practices
Reduce manual work and duplicate entry through integrations, workflow redesign, APIs, automation, training, and standard work
Establish a practical AI and automation roadmap focused on measurable improvements in productivity, quality, speed, customer responsiveness, and decision-making
Lead or oversee the design, testing, and deployment of AI-enabled tools, workflow automations, internal applications, and digital assistants
Evaluate build-versus-buy options, AI platforms, vendors, APIs, data requirements, security, and long-term supportability
Integrate approved AI and automation solutions with ERP, Microsoft 365, document repositories, reporting tools, and other business data sources where appropriate
Establish responsible-AI standards for confidential information, intellectual property, access, human review, vendor risk, acceptable use, and data retention
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Measure adoption, business impact, cost savings, and return on investment; provide training and change-management support
Lead, coach, and develop a team of approximately 2-3 IT professionals, setting clear priorities, goals, responsibilities, and development plans
Create a responsive internal service culture with effective prioritization, escalation, root-cause analysis, documentation, and communication
Ensure cross-training and coverage so critical knowledge and responsibilities are not concentrated with one person
Plan and lead major technology projects including upgrades, migrations, integrations, infrastructure changes, cybersecurity initiatives, and new system deployments
Develop and manage IT operating and capital budgets, prioritizing spending based on business value, risk reduction, lifecycle needs, and total cost of ownership
Select and manage technology vendors, software providers, consultants, and managed-service partners; monitor service levels, cost, and contract performance
Bachelor's degree in information technology, computer science, engineering, business systems, or a related field; an equivalent combination of education and experience may be considered
Typically 5+ years of progressive IT experience, including responsibility for infrastructure, business systems, cybersecurity, and technology projects, with at least 3 years leading people or major technology functions
Demonstrated experience administering, implementing, integrating, or significantly improving an ERP system in a manufacturing or similarly operational environment
Strong working knowledge of networks, cloud/server platforms, identity and access, endpoints, backup/recovery, cybersecurity controls, software lifecycle management, and systems performance
Experience leading cross-functional technology projects and translating business requirements into practical technical solutions
Demonstrated ability to evaluate and lead practical AI, automation, data, or application-development initiatives; direct machine-learning engineering experience is not required
Strong communication, prioritization, budgeting, vendor-management, documentation, and change-management skills
Ability to operate effectively as both a strategic leader and hands-on problem solver in a lean, highly accountable environment
Nice to have:
Experience in a mid-size manufacturing company supporting both plant-floor and office technology
Experience with ERP platforms, manufacturing systems a plus
Experience with system integrations, APIs, business intelligence/reporting, workflow automation, and Microsoft 365/cloud technologies
Familiarity with IT governance, cyber-insurance/security requirements, disaster-recovery planning, and responsible use of generative AI in a business environment
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance
Important Details
Team: approximately 2-3 IT professionals
About the Company
CAP & Associates is an innovative designer and manufacturer of retail store fixtures and displays. The company is committed to delivering high-quality, customized solutions that elevate the retail experience through cutting-edge technology and design excellence.
